Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Nine More LLC ("we," "us," or "our") collects, uses, and protects your information when you use the Nine More mobile application and related services ("Service").

By using the Service, you agree to the practices described in this policy.

1. Information We Collect

a. Authentication Information

  • Apple Sign-In data: When you sign in with Apple, we receive your Apple ID identifier and may receive your email address and display name (if you choose to share them)
  • User profile data: Username, profile photos/avatars that you upload
  • Authentication tokens: Secure tokens to maintain your login session

b. Golf Profile & Performance Data

  • Handicap and scoring data: Your golf handicap, average scores, best scores, course ratings, and round history
  • Skill assessments: Detailed information about your driving distance, putting performance, short game ability, and other golf skills
  • Course and round data: Golf courses you've played, tee selections, scorecards, round notes, and confidence ratings
  • Practice goals: Your golf improvement goals, target scores, and timeline preferences

c. Comprehensive Onboarding Questionnaire

We collect detailed responses to help personalize your experience, including:

  • Practice habits: How often you practice, where you practice, available practice time
  • Equipment and facilities: Club access, practice facility usage, technology preferences
  • Physical considerations: Any physical limitations that may affect your golf practice
  • Learning preferences: How you prefer to learn and receive instruction
  • Mental game: Confidence levels, pre-shot routines, pressure performance
  • Course management: Playing style, risk tolerance, strategic approach

d. Practice Session Data

  • Session tracking: Start times, duration, drills completed, and session notes
  • Drill performance: Results from specific drills, time taken, completion rates, and improvement tracking
  • Challenge participation: Performance in golf challenges, scoring, and achievement data
  • Practice plans: AI-generated personalized practice routines based on your profile

e. Social & Community Features

  • Friends and connections: Friend requests, connections with other users
  • Shared progress: Practice activity and achievements shared within your network
  • Public profile information: Username and selected statistics visible to other users

f. Technical & Usage Data

  • App analytics: Features used, session duration, navigation patterns, and user interactions
  • Device information: Device type, operating system version, app version
  • Performance data: Crash logs, error reports, and technical diagnostics
  • Real-time sync data: Live updates to practice sessions and progress tracking

g. External Service Data

  • Golf course information: Data from third-party golf course APIs when logging scores
  • Location context: General location information for course selection (we do not track precise location)

2. How We Use Your Information

We use the information we collect to:

Core App Functionality

  • Personalize your experience: Create customized practice plans and drill recommendations
  • Track your progress: Monitor improvement across different aspects of your golf game
  • Generate insights: Provide analytics on your practice habits and performance trends
  • Maintain your profile: Store and sync your golf data across devices

Social Features

  • Connect with friends: Enable you to find and connect with other golfers
  • Share achievements: Allow you to share progress and milestones with your network
  • Community features: Participate in challenges and compare progress with others

Service Improvement

  • Enhance app performance: Analyze usage patterns to improve features and user experience
  • Develop new features: Use aggregated data to create new practice tools and recommendations
  • Troubleshoot issues: Diagnose and fix technical problems

Communication

  • Service updates: Notify you of new features, maintenance, or important changes
  • Practice reminders: Send optional notifications to help maintain practice consistency
  • Achievement celebrations: Congratulate you on milestones and improvements

We will never sell your personal data to advertisers or third-party marketers.

3. How We Share Your Information

We may share information only under these specific conditions:

Service Providers

  • Supabase: Our backend database provider that securely stores your data under strict confidentiality agreements
  • Apple Services: For authentication and app distribution
  • Golf course data providers: Third-party APIs that provide course information for score logging
  • Practice plan generation: AI services that help create personalized practice recommendations

Legal Requirements

  • As required by law, legal process, court orders, or governmental requests
  • To protect our legal rights, prevent fraud, or ensure user safety
  • To investigate violations of our terms of service

Business Transfers

  • In connection with a merger, acquisition, or sale of assets (you will be notified in advance of any such transfer)

With Your Consent

  • Any other sharing will only occur with your explicit permission

4. Your Privacy Rights and Choices

Account Management

  • View and edit: Access and modify your profile information, goals, and preferences
  • Export data: Request a copy of your personal data in a portable format
  • Delete account: Request deletion of your account and associated personal data

Communication Preferences

  • Opt out: Unsubscribe from non-essential notifications and communications
  • Customize alerts: Choose which practice reminders and updates you receive

Social Features

  • Privacy controls: Limit what information is visible to other users
  • Friend management: Control who can see your progress and send friend requests

Data Rights

To exercise your rights, contact us at: support@ninemore.co

Please allow up to 30 days for processing requests.

5. Data Security and Retention

Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Access controls: Strict authentication and authorization for data access
  • Secure infrastructure: Industry-standard security practices with our service providers
  • Regular monitoring: Continuous monitoring for security threats and vulnerabilities

Data Retention

  • Active accounts: We retain your data while your account is active and for legitimate business purposes
  • Deleted accounts: Personal data is deleted within 90 days of account deletion, except where required by law
  • Anonymous analytics: Some usage data may be retained in anonymized form for service improvement

6. Children's Privacy

Nine More is designed for general use and welcomes golfers of all ages. However:

  • We do not knowingly collect sensitive personal information from children under 13
  • If you are under 18, we encourage parental supervision while using the app
  • We do not deliver targeted advertising or manipulative content to minors
  • Our social features include appropriate safety measures and content moderation

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. Significant changes will be communicated through:

  • In-app notifications: For major policy updates
  • Email notifications: To your registered email address
  • Website posting: Updated policy posted at ninemore.co

Continued use of the Service after updates indicates your acceptance of the revised policy.

9. State-Specific Rights

California Residents (CCPA)

If you are a California resident, you have additional rights including:

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information (with certain exceptions)
  • Right to opt out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising these rights

Other State Laws

We comply with applicable state privacy laws. Contact us for information about your specific rights.

10. Contact Us

Questions about this Privacy Policy?

📧 Email: support@ninemore.co

🌐 Website: ninemore.co

📱 App Support: Use the in-app help feature

This privacy policy is designed to be transparent about our data practices. If you have questions about any section, please don't hesitate to reach out.